Changes to Badge Ordering

Article published on 19 December 2025

We are exciting to let you know about some important changes to our badge ordering process. From 1st Januarybadge ordering will move from its current standalone system into the Basingstoke Scout Shop. This change is intended to simplify the process both for leaders placing orders and for our volunteer team who fulfil them. As part of this update, you will now be able to choose to collect completed orders either from the Hub or from Base 2000, and there will also be an option to have orders delivered for a small fee. Please note that no badge stock will be held at Base 2000; only online orders will be available for collection there once ready, and if you choose Base 2000 as your collection point, please allow additional time for your order to be transferred.

One of the advantages of this change for leaders is that you will now be able to order badges alongside any other items from the Scout Shop, such as neckers or uniform. You’ll still be able to choose Group Account payment option as you do now. To ensure your order is correctly recognised by the system, please use your Scout email address when placing an order. This will allow an invoice to be generated automatically and sent directly to your Group Treasurer whilst your order is fulfilled. Please note that payments for badges will now need to be made in line with this invoice and paid to Basingstoke Scout Shop rather than to the District.

There are also significant benefits for our shop volunteers, who will now be working within a single system. This will make the fulfilment process faster and more efficient, reducing duplication and the separate handling of badge-only orders.

We’re also pleased to share some good news. Alongside these changes, we will be introducing a 10% discount on all programme badges, based on HQ pricing. Each group will be able to use their group discount code at checkout, helping to reward and support those who choose to order locally through our Basingstoke Scout Shop. We’ll email each group a reminder of their codes over the next few weeks.

To prepare for the transition, the current badge ordering site will close at 09:00 on Friday 19th December so that outstanding orders can be completed and the system can be shut down. From 1st January, badges will be available to order through basingstokescoutshop.org.uk, where the Group Account payment method and the new discount code will also be active.

We will reach out in the new year to confirm once these changes have been made. Thank you, as always, for your continued support and for everything you do for young people across Basingstoke East.

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